3kalma par aap ka data aur account mehfooz hai
Jab aap 3kalma par account khol kar JazzCash, Easypaisa, SadaPay ya Raast se khel khelte ho, to hamari pehli priority aap ki niji maloomat ki hifazat karna hai...
Hamara privacy posture Pakistani regions mein
3kalma Pakistan aur supported ilaqon mein operate karta hai, isliye hamara privacy model local qanoon ke mutabiq hai. Jab aap account banate ho to hum aap ka naam, address, mobile number, aur payment details collect karte hain—ye sab deposit aur withdrawal verify karne ke liye zarori hai. Aap ka email aur login credentials encrypted rahe hote hain. Hamara infrastructure aur payment partner
JazzCash, Easypaisa, SadaPay aur Raast sab ka data separate ho kar secure rahe hote hain. Jahan local regulations ijazat dete hain, hum aap ko aap ki maloomat access, update, ya delete karne ka adhikaar dete hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy ke bare mein sawal poochne ke raaste
Email Support
Aap ka privacy sawal likhiye [email protected] ko. Hum 48 ghante mein jawab dete hain aur aap ko clear explanation dete hain.
Account Settings
3kalma app ya website mein apne account settings mein jaake aap maloomat ko dekh aur update kar sakte ho kabhi bhi.
Live Chat
Jab aap khel raha ho to live chat par privacy ya security ke bare mein poocho. Hamara team turant madad kare ga.
Kaise hum privacy ke standard ko maintain karte hain
Encryption Standard
Aap ka login, payment details, aur account info TLS encryption se protected rahe hote hain. Jab aap JazzCash ya Easypaisa se withdraw karte ho, to wo bhi encrypted channel se guzarta hai.
Data Retention
Hum aap ki maloomat utni der rakhte hain jitni der account active rahe ya jab tak legal zarorat ho. Jab account close ho jaaye to hum procedure ke mutabiq delete karte hain.
No Third-Party Sale
3kalma aap ki niji maloomat marketing companies ya advertisers ko nahi bechta. Hum sirf payment processors aur kyc verification partners ke sath share karte hain.
Audit Trail
Har login, deposit, withdrawal aur account change ka record rahe hota hai. Aap apne account history ko anytime dekh sakte ho.
Compliance Check
Hum anti-money laundering (AML) aur know-your-customer (KYC) regulations follow karte hain taake unauthorized access rok saken.
Security Training
Hamara team regularly privacy aur security training leta hai. Naye threats ke khilaf hamara infrastructure update rahe hota hai.
Aap ke privacy rights aur hamara jawabdahi
| Data Access | Aap anytime apne account dashboard se aap ki personal aur transaction history dekh sakte ho. Agar koi maloomat galat lage, to update request kar sakte ho. |
|---|---|
| Correction Right | Agar aap ka naam, address ya phone number account mein galat hai to hum usko fix kar dete hain verification ke baad. |
| Deletion Request | Account band karne se pehle aap hum se poocho ke aap ki maloomat kya delete hogi aur kya retain rhegi. |
| Cookie Policy | 3kalma website par cookies aap ke browsing experience ko better banana aur login ko yaad rakhne ke liye use hote hain. Aap browser settings se opt-out kar sakte ho. |
| Third-Party Links | Agar 3kalma app ya website mein koi bahar ki link ho to us ka privacy policy us provider ka apna hota hai. Hum us ke liye zimmedar nahi. |
| Policy Updates | Jab hamara privacy policy badle to hum aap ko email ya app notification se batate hain. Naaye policy ke andar continue khelne ka matlab aap ne agree kar liya. |
| Breach Notification | Agar kisi wajah se aap ki maloomat ke liye security risk ho to hum turant aap ko inform karenge aur legal steps lenge. |